Most products are included in free delivery, however some are excluded. This includes items under $99 and those which are large & heavy items, or items classed as dangerous goods. Some of these items will incur a delivery fee and some may not be available for delivery at all. Remote areas are excluded from free shipping, you will be contacted prior to delivery to confirm shipping charges if necessary. Marketstreet Construction, LLC reserve the right to change or withdraw free delivery at any time.
AUTHORITY TO LEAVE
If you want to have your order left at your address even if you are not home you can select the Authority To Leave option during check out. If you select this option;
You are accepting responsibility for delivery for the item once it leaves the Marketstreet Construction warehouse,
Marketstreet Construction assumes a delivery has been made if the courier reports that the item has been delivered
Non-delivery claims by customers will not be accepted if the courier firm confirms delivery has been made.
Delivery charges are dynamically calculated depending on the delivery postcode and the weight and dimensions of the products in your basket. We use a combination of different couriers in order to provide you with a fast and affordable service. We do not use the United States Post.
Marketstreet Construction can deliver anywhere in the United States. Unfortunately international delivery is currently not available. We are also unable to deliver to PO boxes or parcel lockers.
ESTIMATED ORDER TIMEFRAMES
On delivery, you will receive an email when the goods have been despatched to the couriers with details so you can track our order.
We aim to dispatch all orders within 1-2 working days. In the unusual event of a delay to the dispatch of your order you will be contacted at the earliest opportunity.
Please note that these delivery times are estimates and not guaranteed.
You can track your parcel by going to https://www.temando.com/education/track-your-item and inputting your tracking number which is displayed on your dispatch email. Proof of delivery (POD) is available on request.
Should you have any questions about your order once it has been dispatched please contact the support that fulfilled your order.
RECEIVING YOUR ORDER
Courier deliveries occur Monday – Friday between 9am-6pm. Unfortunately we cannot currently arrange deliveries for specific days, times or weekends. If you are not home when the delivery driver arrives they will leave a card with details on how to re-arrange your delivery. All orders must be signed for and ID may be required upon delivery.
DELIVERIES THAT REQUIRE A FORKLIFT OR LOADING DOCK
If you are ordering a large item that requires a forklift or loading dock for delivery and you have these facilities available for the delivery then please tick the appropriate box at the checkout. This may reduce your delivery charge in some cases as we will not need to cater for these requirements. Please note, if you confirm that a forklift or loading dock is available when the delivery arrives and it is not, the delivery will be aborted and you will be charged a re-delivery fee. Your original delivery charges will not be refunded.